Terms & Conditions

1. Acceptance of Terms

By accessing our website at lsqfacilities.com.au or engaging the services of LSQ Facilities Group Pty Ltd ("LSQ", "we", "us" or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

These Terms and Conditions apply to all visitors, users, clients and others who access or use our website or services. They should be read in conjunction with our Privacy Policy.

2. Our Services

LSQ Facilities Group provides professional facilities management services including, but not limited to:

• Building management and operations
• Concierge and front-of-house services
• Commercial cleaning services
• Facilities maintenance (planned and reactive)
• Security coordination and contractor management

The specific terms, scope of work and pricing for our services are set out in individual service agreements or proposals provided to clients. In the event of any inconsistency between these Terms and Conditions and a signed service agreement, the service agreement shall prevail.

3. Website Use

Permitted Use

You may use our website for lawful purposes only and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website.

Prohibited Use

You must not use our website to:

• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the website or its related systems
• Transmit any material that is unlawful, defamatory, offensive or otherwise objectionable
• Use any automated tools to scrape, crawl or extract data from the website without our written consent

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images and software, is the property of LSQ Facilities Group or its content suppliers and is protected by Australian and international intellectual property laws.

You may view, download and print content from this website for your personal, non-commercial use only. You must not reproduce, distribute, modify, transmit or otherwise exploit any content without our prior written consent.

5. Enquiries & Proposals

Submitting an enquiry through our website or requesting a proposal does not constitute a binding contract or commitment by either party. A formal service agreement, duly signed by both parties, is required before any services will commence.

Information provided in proposals and quotes is current as at the date of issue and is subject to change. Proposals are valid for 30 days from the date of issue unless otherwise stated.

6. Limitation of Liability

To the maximum extent permitted by law, LSQ Facilities Group shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to your use of our website or services.

Our total liability to you for any claims arising out of or in connection with these terms or our website shall not exceed the amount paid by you (if any) for accessing or using our website.

7. Disclaimer of Warranties

Our website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that:

• The website will be continuously available or free from errors
• The content on the website is accurate, complete or current
• The website or its servers are free from viruses or other harmful components

We reserve the right to modify, suspend or discontinue the website at any time without notice.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility or liability for them or for any loss or damage that may arise from your use of them.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our website or services, you consent to the collection, use and disclosure of your personal information as described in our Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

11. Changes to These Terms

We reserve the right to update or change these Terms and Conditions at any time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of our website following any changes constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us: